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Using Office Outlook 2010 with Lotus Notes backend connector (DAMO) on Windows 7.

09 Oct

Many companies wish to use Lotus Domino as a mail backend, with Microsoft Outlook as the mail client.

IBM provides a connector for doing this, called DAMO - Domino Access for Microsoft Outlook.  It's available on the IBM website, if your company has the necessary contractual arrangements... and if you can find it!

Here's how I went about getting it to run on Windows 7 with the Office Outlook 2010 Technical Preview. It is working for me on the Office 2010 Beta as well.

  1. Find the DAMO installation software somewhere on the IBM website. It may be available here:  http://www.ibm.com/developerworks/lotus/downloads/.
  2. Run through the DAMO setup software. You will need two pieces of information

    * Your Lotus Domino server name (I found this in Lotus Notes 8 by looking in File->Locations->Manage Locations->Edit->Servers); and

    * Your Lotus Notes username.id file, which is usually stored in the Lotus Notes application folder, for example C:\Program Files\IBM\Lotus\Notes\Data\username.id .   (Replace username with your own username.)
  3. The installation will create a MAPI profile, which is basically a collection of settings for talking to your Lotus Domino server.
  4. Once installation has completed, Reboot the PC.
  5. Start Outlook 2010 and select the newly created MAPI profile. If you get an error that Office 2010 cannot access a file, you can work around this by right clicking on the Outlook icon in the start menu, and selecting properties->compatibility, and checking the "run this program as an administrator" checkbox. Please note that running Outlook as an administrator is a bad idea in general, and we'll set it back to normal shortly in step 8.
  6. The DAMO plugin will launch another setup process and retrieve mails and other settings from your domino server. Here is where I had problems. I had to close and restart outlook about 10 times, as the DAMO plugin would stall after a minute or two. Each time I restarted, it continued from where it had finished. Eventually it had imported all my mail folders and appointments.
  7. Close Outlook as requested.
  8. Set the compatibility mode back to normal by right clicking on the Outlook icon in the start menu, selecting properties->compatibility, and uncheck the "run this program as an administrator" checkbox.
  9. (Optional) continue complaining to colleagues about Lotus Notes' User Interface, and its impact on your productivity. :-)

If you try this out, please let me know how you go!

Comments

Has anyone paid attention to the fact that the domino server requires pop and mapi to be enabled on the Lotus Server.  If not you need to speak to your Lotus Administrators.  Alot of you also seem to be trying to connect Lotus Notes 8.5 clients using the DAMO which is not supported for 8.5.x of Lotus Notes.  Not to mention you cannot compare Domino with Exchange (lotus notes and Outlook).  Outlook is pure email client and server.  It does email really well and shouldnt be bagged.  Lotus Notes is email, webserver, collaboration server, document repository etc...

Hi,   I work for Company A which uses Exchange server for communication, I am working on a project with company B which uses lotus notes domino server. I need to access my Company A's mail box as well as my company B's mail box.    1) Is DAMO a solution for it ? and is it possible to access both the mail boxes in one outlook 2010 instance ?    2) When I am done with Company B's project can i turn off/ uninstall the DAMO ? 

Hi,After a lot of testing and version upgrades I have been able to make all versions of Outlook including 2010 synchronising folders, emails, calendar entry's and contacts both ways from Outlook to Notes and Notes back to Outlook.I found to make this work I needed Domino 7.0.4 or above, using DAMO 8.0.2 intrim 6 (the latest version) and the two changes to the notes.ini to includeREPL_PST_FORCE_SUBMIT=1OUTLOOK_TYPE=4The main issue I found was connection issues and the synchronising. I found that after performing the initial set-up DAMO before running Outlook for the first time, the two notes.ini changes must be done first. I also found that a connection document was also needed in names.nsf. You can locate the names.nsf  from the "DominoForOutlook" folder for the user in question, open the names.nsf on a Notes client (you might need to copy it a Notes client PC to edit it) add a Notes connection document to the server the client will be connecting to. This resolves the connection issues.

Dear Dean Foster,Would you mind explaining the point about editing the names.nsf file, little in greater detail?Thanks in advance

Hi,After a lot of testing and version upgrades I have been able to make all versions of Outlook including 2010 synchronising folders, emails, calendar entry's and contacts both ways from Outlook to Notes and Notes back to Outlook.I found to make this work I needed Domino 7.0.4 or above, using DAMO 8.0.2 intrim 6 (the latest version) and the two changes to the notes.ini to includeREPL_PST_FORCE_SUBMIT=1OUTLOOK_TYPE=4The main issue I found was connection issues and the synchronising. I found that after performing the initial set-up DAMO before running Outlook for the first time, the two notes.ini changes must be done first. I also found that a connection document was also needed in names.nsf. You can locate the names.nsf  from the "DominoForOutlook" folder for the user in question, open the names.nsf on a Notes client (you might need to copy it a Notes client PC to edit it) add a Notes connection document to the server the client will be connecting to. This resolves the connection issues.

in may case, the process stopped saying it could even not setup a mapi profile,

any idea ?

It happened to me.When you are prompted for your user name, the installation has finished, so if it crashes after that, find "Create new MAPI profile" in the menu, and run it as many times as you need.I recall having changed the folder in every try, and I guess that the last try I did it with Lotus NOtes client running.After that, from Outlook, it worked just fine.Good luck!

Hi,
Do I have to be an IS person to do this? I want to use Outlook 2010 as my client, but I don't want to mess up my work computer. Is there anything I need to be aware of before proceeding? Thank you for your insights.

Our company is using domino 7.03 but I like outlook. My old XP laptop has been replaced by a new win7 laptop with office 2010.I tried to use DAMO and of course outlook did work a few seconds before stopping. I used the interimfix6, my outlook now asks for the password but says : Session failed to open. Your ID file may be invalid or missing. Outlook will close.Does anyone have an explanation and a solution for that ?

Hi,Has anyone got the “access to others mail & calendar” to work?My own mail and calendar works fine, but when I try to open my colleague’s calendar my DAMO crashes.I use Notes 8.5.1 and Ou2010 + DAMO.InterimFix6.2010.It’s beginning to synchronize one calendar but stops at 80%.

So just to summarize, removed previous installs of DAMO, including the removal of the DominoForOutlook folder.    --Have Outlook 2010 x32 installed on Windows 7 x64.   --Installed 8.02   --Installed Interim Fix 6   --Modified notes.ini file with the following entries      OUTLOOK_TYPE=4    REPL_PST_FORCE_SUBMIT=1      Started Outlook and let it go thru it's full synchronization process (this seems to complete correctly)      At this point i receive calendar entries, e-mail, etc & can send e-mail.    but... cannot delete or move e-mails  I tried the other suggestions of decreasing the group send / receive times & the setting for how many days back the   connector should keep synchronized with the notes server.     I tried doing all of this with and without Admin privelages for both the installer and Outlook.     I also noticed an error in the connector logs so i changed the privelages on the install folder to make sure i had access, the error is no longer present but the deletes still don't work.        If anyone has any other insight or suggestions please post.

I am running Office 10 to a Domino server using the Lotus damo 8.0.2 . It installs and seems to work from the domino side. Outllook can send messages but nothing updates in Lotus notes. (Read/unread, message deleted, sent messages, Etc). I don't know if this is  just one of the many bugs making it useable of a configuration problem. Any heros have an answer?

My outlook 2010 was fine..i recently installed some programs and i do not receive email anymore. I can send email. any ideas why? 

Hi,I'd like to know if we have to install Lotus Notes before to use Outlook 2010 and DAMO connector ?'cause I was on Xp sp3 with Lotus Notes 5.5, now i'm on Win 7 x64 and I know the backend is compatible 8.5 lotus notes but I don't want to install it if it's not really necessary...

I have outlook 2007 and DAMO fix4 and Fix 6 ..but still not able to complete installation on Windows7 platform.Every time I try an error pops up saying . " Failed to create MAPI Profile. Error creating new profile"...can some one help ..

Hi, I have been trying to locate the DAMO Fix6. All links don't work anymore.Could somebody please point me in the right directions. That would be much appreciated.Thanks Wolfgang

Hi,

I have installed DAMO on Outlook 2010. Everything works fine execpt the Free/busy. Do you have the same behavior or I do something wrong on the setup / configurations?

Many thanks
Lionel

I have been looking for the DAMO download and I cannot find it. Where did you find it????? Michael

The fix seems to work, but some things aren't. E-mails that have been read, sent messages, and moving messages in the outlook folder doesn't seem to replicate back to Lotus. I've modified the ini-file but the things mentioned still doesn't work. :(

Hello,for me the version patch fix 6 work, but not for delete / move message.Anyone has any idea?Thanks!Tempusus

First of all thanks for just about the only usefull information on this on the entire internet. I did how ever have to give it a few tries before I finally got Damo to work with Outlook 2010. Everything seems to work at first but then you realize that replication is not. Anyway here are the exact step by steps i took to get it working.1. If you did a previous install be sure to uninstall and remove everything. The uninstall process does not delete the DominoForOutlook folder. Be sure to delete that.2. Install DAMO, putting in the information required.3. When the installation is finished and before opening Outlook for the first time. Edit the notes.ini file to enter OUTLOOK_TYPE=4 and REPL_PST_FORCE_SUBMIT=1. Save and reboot windows.4. When Windows is back up and outlook is started everything was working for me.Please note that i tried just entering the 2 changes to the ini file with my original install that wasn't working and it made no difference at all. It wasn't until i did the reinstall that everything was working. I actually tried one reinstall where i forgot to check if the uninstall had removed the DAMO folder which it hadn't and i ended up with a nonworking install.

I was finally able to get a copy of the DAMO 802 InterimFix6!  I've put it up on my EasyShare account if you are still looking for a copy of it.  http://dl.dropbox.com/u/7514218/setup.DAMO.InterimFix6.2010.exeBe sure to follow the info that was given here earlier about setting OUTLOOK_TYPE=4 and REPL_PST_FORCE_SUBMIT=1 in your notes.ini file.   

Ooops, noticed a typo in that previous comment. The DAMO InterimFix6 is at: http://dl.dropbox.com/u/7514218/setup.DAMO.InterimFix6.2010.exe 

I'm so close to having this working.   I'm running Notes 8.5 and the latest DAMO Connector on Windows 7/Outlook 2010.   I keep getting hung up on the last step....it says "there is no default mail client" so the "MAPI Initialization Failed".   I have set my email client via IE Tools, Internet Options, Set Programs:  "Set Default Programs"  AND "Set Program Access and Computer Defaults".  But still can't get DAMO to recognize Outlook2010 as the default mail program.  Anyone else jump this hurdle?   Wondering if it might be a Windows 7 issue. Thanks!

Jayball,I believe it is because you have a 64bit install of Outlook 2010 on your system. The Outlook client must be 32bit to work with DAMO. That said, you CAN install Outlook 2010 32bit even if your OS is Windows 7 64bit.Once you have the correct version of Outlook 2010 install, you must remember to edit the notes.ini in your data profile path to change Outlook_type from 0 to 4, after you create the MAPI profile but before you launch outlook.

These instructions worked great ! Thanks! I do have 2 remaining issues on the notes side however. How do I get my Notes Archive over to Outlook 2010? and, how do I move a Vacation Planner Workspace, or just the data, into Outlook 2010?

Did you get a response to how to get the Notes Archive over to Outlook 2010?

To fix the problem of sync with outlook 2010 add this line to the notes.ini (you can find it in DominoForOutlook folder).REPL_PST_FORCE_SUBMIT=1further readings here: http://www-01.ibm.com/support/docview.wss?uid=swg21232614  

You can download DAMO-802-InterimFix4-02172009 from here: http://drop.io/avhbvwtTo Fix the most syncronizations issues between Lotus Domino (in my case 8.5.1) and Outlook 2010 running on Windows 7, I had to set to a high number of days (in my case 700) the field that you can find following this path (starting from Menu File in Outlook 2010):File | Options | Add Ins | Add-In Options | Replication Settings for Server and Local Mail | Do not replicate messages older (in days) than [___] 

Brilliant on the Sync - works for my Outlook 2003 and DAMO 7.0.2 - Tools->Options->Domin Preferences->Replication and upped the "Server mail file threshold"

Hi,can't get it working. I've installed Outlook 2010 (final version) with Notes 8.5 and DAMO 8.0.2. - everythin seems to work, the initial setup shows at every point complete and the overall status is 100%, but no e-mails are synced. Any ideas?Thanks

I have Windows 7 64bit. Running Outlook 2010 32bit with the latest Fix6 DAMO. I was able to establish a connection succesfully and now have a synch when reading and deleting emails in Outlook. This is how I got it to work.  I have followed all of the suggestions here and still wan not able to have outlook changes replicate to the Notes Server. It would only work one way from Notes to Outlook. I installed Outlook 2007 and performed a new DAMO install. Since 2007 is the latest supported version I assumed it would work and it did perfectly. After that I crossed my fingers and upgraded to Outlook to 2010 versions and WOLA, it works perfectly. Hope this saves someone some time.  

Can someone please tell me where to get a hold of the right version of DAMO to user with Outlook 2010. I can't find it ANYWHERE. Notes i a joke, I'm getting suicidal!

Can someone help me overcome the replication issue between DAMO 8.0.2 and Outlook 2007.  Everything installed fine and I can send/receive e-mails in Outlook 2007.  The problem is that it isn't replicating with the Domino Server correctly.  Deleted or read e-mails in Outlook are not deleted or read in Notes.  Help!!

while installing the 802 version, it keeps on bugging me with the error message that there should be a MAPI config available within Outlook. Aaaargh, skipping this will point you to select the id config file but after rebooting there is no MAPI profile created.Help!!!

Not sure, but you can try deleting all existing mail profiles from control panel and reinstalling later DAMO. It works for me with outlook 2007

This will save the effort and provide the user with comparable, if not better user experience to other mail clients. Most persons complaining of the user interface (your point #9) are on older versions of Notes. A simple inplace upgrde to version 8.5.1 will fix that.

You can't be serious.  I use Outlook 2010 and LN 8.5.1.  LN 8.5.1 is junk.   MSO2010 is fantastic.

MSO2010 is the worst most inconsequent mail client I've ever seen......It's complete usere unfriendly!

Friend,I guess it will take hardly a few days to get used to MSO 2010, after which you will not think of any other email client. Have patience.

I would assume you are running the nlnotes.exe executable. This is the same UI as has always been available.The new UI is completely redesigned and is not at all similar. It still has its quirks but is much improved.Remember Notes is a workflow and business process automation development environment that happens to do email/calendaring. Outlook only does email/calendaring... to do what Notes does MS will sell you a whole fleet of software.

I see that the Lotus client will not help you to write readable texts.Lotus is just a piece of crap and the user interface is the same garbage since version 3! Thanks to IBM ! Maybe it's the dark strategy of IBM...

It is just impossible to compare Lotus Notes UI (even 8.5.1) with any Outlook, especially with Outlook 2010 

How can you fix, that a f*ing email client is eating memory as a Visual Studio 2010!? It's a EMAIL CLIENT FOR GOD SAKE! NOT THE CUTTING EDGE DEVELOPMENT TOOL!

LOL....but you forget MS is pre-loading the .net framework....which is consuming all your availible memmory and makes your system terrible slow.......the biggest problem on windows

I want contextual right clicks that matter. Going from R7.5 to R8.5 added contextual menu for sametime.. duhIt's as if they made Notes clients to make people realise what's so good with Outlook, heck even Thunderbird.

Please dont compare Nites with Outlook, Ive used outlook for 8 years, and now im using notes for the last 2, and Outlook is by far the better client.I loose more time farting about with a clumsy memory hungrey beast as notes its a joke. Outlook 2010 PWN anything at the moment, Hook it into shrepoint 2010 and OCS walla great Sorry IBM but your the next Novell, a lot of followers soon to be silenced when nobody wants u :(

Has anyone actually managed to get Damo working with Outlook 2010 properly?It works, it installs and I can send and receive email from Outlook 2010 (tried with Beta 1, 2, RC and now RTM) and that works fine (a little unstable, but fine nonetheless)The issue I have is that the only things that are replicated back to Domino are meeting invite updates. Marking items as Read or deleting them in Outlook does NOT get replicated back to the Domino server, so when you open the Notes client all the email you thought you had deleted or marked as read is still there. This is a major issue.Damo worked perfectly with Outlook 2007, but doesn't seem to work fully with 2010. If I check the iNotes Outlook 2k plugin which is what configures Damo, the replication is set to use Any server with XXXXXX as a preference. I know it replicates somethings back, as calendar acceptances work, but everything else just seems to occur inside the PST file that Damo creates for running in Outlook and doesn't replicate back to the server.I've tried using just 8.0.2 AND installing 7.0.2 (which is actually file version 8.0.1 if you take a look) and then upgrading to the 8.0.2 hotfixed version, and it has made no difference. Any help is much appreciated! (BTW I found out the hardway that it wasn't replicating back. I had to uninstall Damo and when I reinstalled and opened Outlook again I had lost weeks worth of sent items as they hadn't been replicated back to the server)

When installing DAMO with Outlook 2010, DAMO does not recognize the Outlook version and sets the .ini entry OUTLOOK_TYPE=0.  That entry is not valid.  To resolve the problem, follow these steps:1.  Open up the notes.ini file in the DAMO data directory.  (Usually in C:\Documents and Settings\<username>\Local Settings\Application Data\Lotus\DominoForOutlook)2.  Find the entry OUTLOOK_TYPE and change its value to 4Hope that helps

This is great info! Thanks! The unrecognized version kept bugging me, but I couldn't figure out what number to use for outlook_type. :-)